Track your order

Find your tracking information

When your order ships, we email tracking information to the address you used at checkout. Open the link in that email to see the carrier's latest updates. If you cannot find the email, check your spam or junk folder.

Before your order ships

Your apparel is made to order. After checkout and receipt of your design details, we email a free digital proof within 1 business day. Production starts only after you approve it and usually takes 3–5 business days. Design revisions and your review time are additional.

A shipment tracking number may not be available during design review or production. After dispatch, transit usually takes 7–15 business days. Allow approximately 10–20 business days from design approval; these are estimates rather than guaranteed dates.

When tracking has not updated

The first tracking scan may take several business days to appear after dispatch. Updates can pause while a parcel travels between facilities, clears customs or passes to a local delivery partner. Third-party fulfillment partners ship our orders, and shipments may originate internationally, including China.

Get help with a delay or missing delivery

If your order is beyond its delivery estimate, more than 20 business days have passed since design approval, or tracking has not updated for more than 10 days, contact us so we can investigate. These are suggested times to check in, not deadlines that limit your rights or prevent you from contacting us sooner.

Email support@dawsonsport.com or use our contact page. Include your order number, tracking number if available, and a short description of the problem. You can also call +1 (321) 421-0063.

Our Shipping Policy explains delivery estimates and lost shipments. For an item that arrives wrong, damaged or defective, see our Refund and Cancellation Policy.